Please follow all the steps suggested in the support document for - HP Printers - Resolving Printhead Problems and Ink System Failure If your printer connected wirelessly, make sure to temporary connect the device with USB and then follow the link to check for the latest firmware update if available for your printer, using this website.įor more assistance, on the printer firmware upgrade, please follow this link: HP Printers - Updating or Upgrading Printer Firmware
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